The name of the Wi-Fi access point is printed next to “Wi-Fi Network Name”. It begins with either “ATT” or “2WIRE”. [1] X Research source The password is directly below the network name, next to “Wi-Fi Password”.
Mac: Click the Airport (Wi-Fi) icon in the menu bar, then choose the Wi-Fi Network Name from the side of your router. [2] X Research source When prompted, enter the Wi-Fi password. Windows: Click the Wi-Fi icon at the bottom right corner of the screen, then select the Wi-Fi Network Name from the list. Enter the Wi-Fi password when prompted. If you can’t connect to Wi-Fi, run an Ethernet cable from your computer’s networking port to the LAN port on the router. The computer should then automatically connect to the network.
If the configuration page does not load, see these troubleshooting tips.
If a system password is required yet there is no “system password” printed on your router, try leaving the field blank. If none of the passwords work, call AT&T for support or reset the router back to its original factory settings. [4] X Research source
Windows: Press ⊞ Win+R, type cmd and press ↵ Enter. Type ipconfig and press ↵ Enter. The address next to Default Gateway is the address you should use to connect to the router. Mac: Open the Apple menu and select “System Preferences”. Click “Network”, then select your active network connection. The “Router” address entry indicates the address of your router.
Resetting the router will erase any configuration changes you have made. [5] X Research source The wireless network name and password will change back to the one printed on the router’s label. Call AT&T for help. If you’re still not able to access your router, you may be experiencing a hardware issue. Call technical support for additional troubleshooting tips.
