Depending on the nature of your job and your company’s Internet security policies, the IT department might be able to assist you immediately. If the IT department requires supervisor permission, contact your supervisor and have him/her make the request on your behalf. You will probably need to provide your username and password to request access.
VPN software instructions may be different for Mac and Windows users. Make sure you are reading the correct instructions for your operating system. If the IT department does not configure your work machine for you, the technicians may give you instructions for configuring your computer yourself. Call or email your company’s help desk if you have trouble with the install or configuration.
If you are using a Mac, go to your “Applications” folder and click on the VPN software you installed. Your VPN may automatically connect after it is installed. Read the installation instructions or contact your IT department.
If you are using a Mac, go to your “Applications” folder and click on the VPN software you installed. Your VPN may automatically connect after it is installed. Read the installation instructions or contact your IT department.
Write down the full name of your work computer. You will need this later when you connect from home. The name of your computer should be listed under the box you checked. If you are a Mac user, you can go to the Mac App Store and download “Microsoft Remote Desktop”
Write down the full name of your work computer. You will need this later when you connect from home. The name of your computer should be listed under the box you checked. If you are a Mac user, you can go to the Mac App Store and download “Microsoft Remote Desktop”
System requirements are usually available on the IT website. If you have questions about the system requirements, call or email your IT department.
If you run into problems,your IT department may have you bring your computer into the office to install and configure the software. If your IT department does not install the software for you, the technicians might give you the software to take home along with installation and configuration instructions. Call or email your company’s help desk if you have trouble with the install or configuration.
If you are using a Mac, go to your “Applications” folder and click on the VPN software you installed. [2] X Research source
If you are using a Mac, go to your “Applications” folder and click on the VPN software you installed. [2] X Research source
You must be logged into the VPN before connecting through Remote Desktop. If you are using a Mac, download “Microsoft Remote Desktop. " If you have trouble locating your work computer on the network, contact your company’s help desk.
You must be logged into the VPN before connecting through Remote Desktop. If you are using a Mac, download “Microsoft Remote Desktop. " If you have trouble locating your work computer on the network, contact your company’s help desk.
You should not be asked to authorize the app every time you use it.
If you are using Windows, enter a PIN (that you choose) and then click “Yes” to install the host service. The host service will download and install automatically. After it has been installed, confirm your Google Account and enter your PIN again. The computer that you enabled should now be listed under “My Computers. " You will need administrative privileges to install the host service on the computer. [10] X Research source If you are using a Mac, Chrome will begin the downloading an installation . dmg. Click “Save,” and then click “chrome remote desktop. dmg” in the download bar. Use your Finder to locate and then double click the “Chrome Remote Desktop. mpkg. " Follow all of the prompts to complete the installation, and then return to Chrome and click “OK. " Enter and confirm your PIN and click “OK. " A systems preference dialog will appear, and you will need to confirm your account and PIN. When you are finished, “Remote connections for this computer have been enabled” should appear. Click “OK” and the computer you enabled should be under “My Computers” now. [11] X Research source
To end the remote session, place your mouse in the top center of the page, click the drop-down bar, and click “Disconnect. "
Click “Stop sharing” or press “Ctrl+Alt+Esc” (Mac: Opt+Ctrl+Esc) to end the session. Be careful if you are sharing with another person. He or she will have access to all of your files, email, and applications on your computer.