If you are having problems exporting without any contacts, try manually adding a single contact to create an export file. If you are importing a CSV from another email service, you can skip to the import method. If you want to create CSV file from scratch, a full list of the field headers can be found here.
Microsoft Excel or Google Sheets will work for working with a spreadsheet, Notepad or TextEdit will work for working with a plaintext file.
For example, a First Name, Last Name, Telephone, Email on a text file could be “John,,,john@email. com”. Make sure to not to remove any fields or to include a comma in place of a blank field in the case of a text file. Gmail will scan for all fields, so missing fields will cause problems with the import.
If you are using the new Contacts preview, this button will be labeled “Contacts”. The preview does not currently support importing contacts and you will be redirected to the old contacts interface and will need to redo this step.
If you find that your contacts did not import correctly (i. e. information imported into the wrong field), you may have removed a field or missed a comma on your CSV file. If you imported many contacts, it may be easier correct the CSV file, delete all imported contacts, and re-import, rather than editing each contact one by one.